We are all so excited to welcome you back to Harry’s and share with you our new normal. We’ve been working extremely hard behind the scenes to create a beautiful and safe destination for our team, for you, and for your family & friends which we hope you will enjoy as much as you ever have in the past.
Yes, you can book now and we encourage you to do so, but first, please take a few minutes to read our safety measures we have put in place in line with Government and UK Hospitality guidelines. Our number one commitment remains the safety and wellbeing of our employees and guests as we take these first steps together.
To ensure the safety and confidence of both guests dining and our team working, we have implemented the following measures aligning with strict Government hygiene and health and safety standards. Your wellness is our priority.
Our in-house and team safety measures...
Thorough and updated training for staff on essential hygiene & respiratory etiquette
Mandatory daily and pre-shift Covid-19 symptom testing & tracking, and handwashing every 30 mins for our team
Deep cleaning the restaurant after each day plus and extended deep clean every Monday (closed to customers)
Same but different – we’ve rearranged areas, increased space for you, facilitated one-way traffic wherever possible and installed screens
We’ve carried out a full COVID-19 risk assessment in order for us to reopen safely
We’ve adapted shift patterns for our front of house and back of house teams, enabling them to return to work safely
You can now dine Al Fresco! Perfect for summer evenings, dine outside the front of the restaurant, complete with blankets if you need
We have introduced thermal cameras and temperature scanning technology and may be obliged to refuse entry for everyone’s safety.
Seating has been adapted to comply to physical distancing for staff & customers for the entire duration of the meal
Customer tables will be disinfected immediately upon departure & left for a minimum of 5 minutes before being re-sat on
Any member of staff displaying symptoms will be sent home to isolate appropriately
Reservations are required. Unfortunately, we can no longer accept walk-in reservations. You can book online, by phone and email
We have our own in-house COVID-19 Champion! A dedicated member of the team committed to ensuring all wellness is to the highest standard
We have introduced disposable menus which are made from FSC certified paper and recycled after use.
Additionally, we ask that guests adhere to the following house rules for your own safety...
Please arrive for the time you booked your table – regrettably, we don’t have a bar or waiting area available
Use our hand sanitiser stations provided around the restaurant to wash your hands regularly throughout your visit
Table service only – please do not come to the bar or approach staff members
Use contactless/card payment whenever possible (the card machine will be disinfected after each use)
It is our guests’ responsibility to ensure they’re remaining within their social distancing bubbles at all times
There might be a small queue – we really appreciate your patience.
Please wait to be greeted
Follow the bathroom protocols. Hand sanitisers are available on entry, exit and on your table
Maintain physical distancing and follow queue markers
Please do not dine with us if you are displaying symptoms of Covid-19. We will be scanning customer’s temperatures upon entry and may be obliged to refuse entry for everyone’s safety.
See you soon
Although there are some changes in the restaurant to ensure absolute ‘gold’ standard in safety and hygiene, we are doing everything we can to make our new normal feel as normal as possible, and we want to assure you that clinical is not the atmosphere we are going for. We want you to feel safe, comfortable and relaxed - see Harry’s as your safe haven from the outside world.
Thank you for sticking with us, we look forward to welcoming you back to Harry’s in the coming weeks to raise a glass with us once again.
Sam and team x
Our reservations are now open so please feel free to book online for 17th July onwards. If you have any questions or concerns please reach out to us by email or call us on 01392 202234